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Digital Proof of Service/Delivery
Processing signed forms is time-consuming and error-prone. Manual signature processes can result in delays that severely impact your business. What’s more, misfiled or unreadable supporting documents are inevitable. Going digital helps to remove the need for human intervention, accelerates invoicing, and provides real-time status visibility.
Focus on the Job, Not the Paperwork
Paper is often the cause of many inefficiencies in processing. No need for field workers to carry and manage a lot of hard copy documents. A paperless approach helps to minimize the amount of time spent doing administrative tasks and frees up staff to focus on higher value work.
Improved Cash Flows
Efficient processing goes hand-in-hand with improved issue diagnosis, faster billing and delivery, and better customer service. For example, by adding notes and images to an electronic form, customer service can proactively address potential issues, leading to faster payment and better cash flow, with no added steps for users.
Enhance the Customer Experience
Customer service, efficiency, and leveraging new technology is the key to keeping and growing your customer base. Delivering a product or service is a key stage of a customer journey. Going digital facilitates fast response to customer inquiries and speedy resolution of discrepancies.
Integrated Information Management
Once critical data is digitized and communicated, integration into your existing ERP or line-of-business systems is simple. Our content services platform integrates with virtually any back-end system to automate processes and make information instantly available to those who need it.
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From Human Resources to Accounts Receivable, every application/use case is different. See how Canon Solutions America can manage everything.